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1) I didn't receive my order within the given shipping time when I placed my order, whats going on?

- As of now, all of our rings are made to order. So please allow an additional 3-5 business days for us to make your ring custom to your size and order. Thank you for your support and patience!

 2) When I selected "Free Shipping" it never gave me a shipping arrival time, when will my order arrive?

- As of now, all of our orders are made to order. It takes us 3-5 business days to create your order, and then 1-5 business days to deliver depending on where you are located compared to our shop. (Gilbert, AZ)