RETURNS & EXCHANGES

We hope you love your EVORA products - but if you need assistance regarding Returns / Exchanges; you can find everything you need on this page!

All Items must be returned in their original condition. If Items are returned damaged or otherwise in un-original condition; item(s) will be returned to you & an issue will not be refunded.

RETURN / EXCHANGE POLICY

IF YOU PURCHASED UNLIMITED RETURNS FOR $1.98:

We have a 30 day return / exchange policy from the time your order is delivered. You will not have to pay for return shipping to us or the shipping back. Domestic & International returns / exchanges are completely free if you purchased the Unlimited Returns!

IF YOU DID NOT PURCHASE UNLIMITED RETURNS FOR $1.98:

We have a 30 day return / exchange policy from the time your order is delivered. Since you did not purchase Unlimited Returns for $1.98, you will be charged a shipping cost to return. ($3-$6) will be deducted from your refund amount.

RETURN INSTRUCTIONS

To start a return or exchange, visit the link below:

Return Portal

 

OTHER INFO

Refunds will go to your original payment method unless you choose store credit or an item is on sale. If an item is received back to us in damaged condition - we will have to send the product back to you and have you pay for shipping.

For any questions or help please contact us at: Support@EvoraCompany.com